
An image target (also called a trigger or marker) is the picture that starts your AR: a poster, a package, a business card, a photo on a screen. A visitor points a phone at it, and your content appears on top.
When AR "doesn't work", the picture is usually to blame, not the phone. The good news: you can check a picture in a minute, before anything goes to print.
Look at your picture and ask:
Six "yes" answers and you are almost certainly fine. Each "no" is explained below, with a fix.
The tracker doesn't see "a cat" or "a logo". It looks for feature points: small spots where brightness changes sharply, such as corners, edges and texture. The more points there are, and the more evenly they are spread, the faster the picture is found and the steadier your content sits on it.
Image trackers typically work with brightness, not colour. A red logo on a green background can look bold to you and still be one flat grey to the camera.
Make a grayscale copy. If it turns into one muddy grey, raise the contrast or choose another image.
Photos, textured illustrations and busy artwork track well. A logo on white, big gradients and lots of empty space don't, because the camera has nothing to hold on to. A bigger file won't rescue a plain picture: detail and contrast matter more than resolution.
Brick walls, tiles, checkerboards, a row of identical icons: the camera finds plenty of points, but they all look alike. It mixes them up, and the content jitters.
If all the detail sits in one corner, tracking weakens as soon as that corner leaves the frame. Crop the empty part, or add elements to it.
A square looks the same after a 90° turn, so the camera can't tell which way is up. Any asymmetric composition solves this.
The camera compares the real print with the picture you uploaded. Use the final artwork with the same crop, as a raster image (PNG or JPG), not a vector file. If you only have the printed object, photograph it straight on and upload the photo. And if the designer changes the layout later, upload the new version too, or the old one will stop matching.
Glossy paper, lamination and shiny packaging throw glare that hides detail. Flat surfaces work best: a picture that bends around a bottle or wrinkles on a bag is harder to recognise.
Think about where people will stand. A business card is scanned up close, a poster on a wall from a few steps away, a billboard from across the street. The picture has to fill a good part of the phone screen from that distance, so a small picture far away will struggle however good it is.
Check the scale of your content against the real print too. A 3D model that looks right on a poster can look huge on a business card.
Tip: one project can use several pictures, and one picture can start more than one scene. That is how you make a whole album, or a poster that opens chapter one today and chapter two later.
| What you see | Likely cause | Fix |
|---|---|---|
| Content never appears | Too little detail or contrast | Busier picture, more contrast |
| It appears, then jitters | Repeating pattern, or detail in one corner | Remove repetition, spread the detail |
| It flickers near a lamp | Glare | Matte print, move the light |
| It works close up but not from afar | The picture is too small for the distance | Print it bigger, or invite people closer |
| It vanishes when the hand shakes | Content hides when the picture is lost | Turn on screen fixation |
| It stopped working after a design change | The uploaded picture is the old version | Upload the final artwork |
The Web-AR.Studio editor can generate images from a text prompt. A generated picture needs the same one-minute check as any other: AI art is often smooth and soft, which is exactly what trackers dislike. Add texture and detail, then test it on a phone.
Making a print that plays a video? Read how to make an AR living photo. For the rest of the experience, from the call to action to the loading screen, see AR design and UX: 10 rules.
Try it: build your first image-tracking project in WAS Design Studio. The basic features are free, with no time limit.
On its own, usually not: a logo on white has too little detail. Place it on a detailed photo or illustration instead.
Yes. You can point the phone at a picture shown on a monitor, which is handy for testing. Screen glare can still get in the way.
The final artwork as a raster image, PNG or JPG, cropped exactly like the print. Don't upload a vector file.
No. A published project opens from a link or a QR code in the phone's browser.
We'll show you how to do this and answer all your questions in our educational AR webinar!
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